Terms & Conditions
Introduction
Lusofunding respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services, ensuring transparency and compliance with applicable data protection laws.
By accessing or using Lusofunding’s services, you acknowledge that you have read and understood this Privacy Policy and agree to the processing of your data as described. If you do not agree, you must discontinue use of our services.
Information We Collect
To provide our services effectively, we collect only the necessary personal data, which may include:
- BasicInformation: Name, email address, phone number.
- FinancialData: Payment and transaction details.
- AccountInformation: Username, login credentials.
- UsageData: IP address, device type, browser type, website activity (for security and service optimization).
We collect this data when you:
- Create an account.
- Participate in our funding programs.
- Make payments or withdrawals.
- Contact our support team.
We only collect personal data when voluntarily provided or when required for service functionality. We do not collect unnecessary data.
How We Use Your Information
Your personal data is used for the following purposes:
- ServiceProvision: Managing accounts, processing transactions, and offering customer support.
- Security&FraudPrevention: Protecting accounts from unauthorized access and fraudulent activities.
- Legal&ComplianceRequirements: Ensuring adherence to financial and regulatory laws.
- Marketing&Updates(OnlywithConsent): Sending promotions, updates, and personalized content (users can opt-out anytime).
- Data Sharing & Third Parties
We neversell or rent personal data. However, we may share data with:
- PaymentProcessors&Banks: To securely process transactions.
- RegulatoryAuthorities: When required by law.
- TrustedServiceProviders: Such as hosting, security, and IT support, bound by confidentiality agreements.
Users may request a list of third parties who process their data by contacting us.
Cookies & Tracking
To enhance user experience, we use cookies and tracking technologies:
- EssentialCookies: Enable core website functionality.
- AnalyticsCookies: Improve our services through anonymous tracking.
- MarketingCookies: Deliver personalized advertising (users can opt-out).
Users can manage or disable cookies through their browser settings. See our CookiePolicy
for more details.
Your Rights & Control Over Data
Under GDPR and other data protection laws, you have the right to:
- AccessYourData: Request a copy of your stored information.
- CorrectYourData: Update inaccurate or incomplete details.
- DeleteYourData: Request deletion (subject to legal requirements and retention policies).
- RestrictProcessing: Limit how we use your data.
- Opt-OutofMarketing: Unsubscribe from promotional emails.
- WithdrawConsent: Stop processing based on previously given consent.
- DataPortability: Receive your data in a structured format for transfer to another service.
- LodgeaComplaint: File concerns with a data protection authority.
Security & Liability Disclaimer
We implement strong security protocols to protect user data, including:
- SSLEncryption: Ensuring secure data transmission.
- AccessControls: Restricting access to authorized personnel only.
- SecurePaymentProcessing: Complying with PCI-DSS security standards.
- RegularSecurityAudits: Proactively identifying and mitigating threats.
While we take extensive security measures, users acknowledge that no system is 100% secure. By using Lusofunding, you accept that we cannot guarantee absolute protection against unauthorized access, hacking, or data breaches. Users are encouraged to take their own precautions, such as using strong passwords and enabling two-factor authentication.
Data Retention Policy
We retain personal data based on:
- ServiceRequirements: As long as necessary for account management and transactions.
- Legal&RegulatoryObligations: As required by financial and anti-fraud regulations.
- MarketingCommunications: Until you opt-out or withdraw consent.
Once the retention period expires, data is securely deleted or anonymized. If deletion is requested, we will comply unless legal or regulatory requirements prevent us from doing so.
International Data Transfers
Your data may be transferred and processed outside the European Economic Area (EEA). We ensure these transfers comply with GDPR standards through:
- StandardContractualClauses(SCCs)
- DataProcessingAgreementswithThirdParties
- NoGuaranteesonServiceAvailability
Our services are provided “asis”and“asavailable”. We do not guarantee uninterrupted access and are not responsible for:
- Service disruptions due to maintenance, technical issues, or external factors.
- Financial losses, business interruptions, or lost data resulting from downtime.
By using Lusofunding, users acceptthatwearenotliablefor any damages arising from temporary unavailability of services.
Opt-Out & User Control Options
Users can manage their data preferences as follows:
- MarketingEmails: Click the “unsubscribe” link in our emails.
- TargetedAdvertising: Adjust settings via browser preferences.
- DataProcessingRequests: Contact us to limit or restrict data usage.
- Changes to This Policy
We may update this Privacy Policy to reflect regulatory changes or improvements to our services. Any changes will be:
- Published on our website.
- Communicatedviaemail(ifapplicable).
Continued use of Lusofunding services after updates constitutes acceptance of the revised policy.