Refund policy

Refund Policy of Lusofunding

1. No Refund Policy

Once a payment for a Lusofunding challenge is successfully processed, no refunds will be issued. After purchasing a challenge, users receive their login credentials and immediate access to the platform, making the purchase final and non-refundable.

However, in special cases (such as a payment processing error or duplicate charge), refunds may be considered if:

● The user has not placed any bets or used the account in any way.

● A technical issue prevented access to the platform before usage began.

To request an exception, contact support@lusofunding.com within 48 hours of purchase. All refund requests are subject to review and approval.

2. Chargebacks & Payment Disputes

Users who improperly dispute charges or request chargebacks through their bank or payment provider will be permanently banned from the platform.

● Any chargeback will invalidate access to the Lusofunding platform and all active accounts.

● Lusofunding reserves the right to dispute fraudulent chargebacks and may report misuse to financial institutions.

For any billing concerns, please contact our support team first at support@lusofunding.com

to resolve the issue.

3. Refund After Successful Challenge Completion

Users who successfully complete the Verification Phase of the challenge and progress to a fundedaccount may receive a refund of their initial signup fee with their third withdrawal.

● Refund eligibility: The user must generate sufficient profits to qualify for a payout.

● If no withdrawal is made, the signup fee remains non-refundable.

Lusofunding reserves the right to deny refunds if fraudulent activity is detected or if the user violates any Terms & Conditions.

4. Acceptance of Refund Policy

By purchasing any Lusofunding challenge, you acknowledge and agree to this refund policy. It is your responsibility to read and understand the terms before making a purchase.

If you do not agree with this refund policy, do not place an order with us. For any inquiries, contact us at support@lusofunding.com .