Privacy Policy

Introduction

Lusofunding respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services, ensuring transparency and compliance with applicable data protection laws.

By accessing or using Lusofunding’s services, you acknowledge that you have read and understood this Privacy Policy and agree to the processing of your data as described. If you do not agree, you must discontinue use of our services.

Information We Collect

To provide our services effectively, we collect only the necessary personal data, which may include:

• Basic Information: Name, email address, phone number.
• Financial Data: Payment and transaction details.
• Account Information: Username, login credentials.
• Usage Data: IP address, device type, browser type, website activity (for security and service optimization).

We collect this data when you:

• Create an account.
• Participate in our funding programs.
• Make payments or withdrawals.
• Contact our support team.

We only collect personal data when voluntarily provided or when required for service functionality. We do not collect unnecessary data.

How We Use Your Information

Your personal data is used for the following purposes:

• Service Provision: Managing accounts, processing transactions, and offering customer support.
• Security & Fraud Prevention: Protecting accounts from unauthorized access and fraudulent activities.
• Legal & Compliance Requirements: Ensuring adherence to financial and regulatory laws.
• Marketing & Updates(OnlywithConsent): Sending promotions, updates, and personalized content (users can opt-out anytime).
• Data Sharing & Third Parties

We never sell or rent personal data. However, we may share data with:

• Payment Processors & Banks: To securely process transactions.
• Regulatory Authorities: When required by law.
• Trusted Service Providers: Such as hosting, security, and IT support, bound by confidentiality agreements.

Users may request a list of third parties who process their data by contacting us.

Cookies & Tracking

To enhance user experience, we use cookies and tracking technologies:

• Essential Cookies: Enable core website functionality.
• Analytics Cookies: Improve our services through anonymous tracking.
• Marketing Cookies: Deliver personalized advertising (users can opt-out).

Users can manage or disable cookies through their browser settings. See our Cookie Policy

for more details.

Your Rights & Control Over Data

Under GDPR and other data protection laws, you have the right to:

• Access Your Data: Request a copy of your stored information.
• Correct Your Data: Update inaccurate or incomplete details.
• Delete Your Data: Request deletion (subject to legal requirements and retention policies).
• Restrict Processing: Limit how we use your data.
• Opt-Out of Marketing: Unsubscribe from promotional emails.
• Withdraw Consent: Stop processing based on previously given consent.
• Data Portability: Receive your data in a structured format for transfer to another service.
• Lodgea Complaint: File concerns with a data protection authority.

Security & Liability Disclaimer

We implement strong security protocols to protect user data, including:

• SSLEncryption: Ensuring secure data transmission.
• Access Controls: Restricting access to authorized personnel only.
• Secure Payment Processing: Complying with PCI-DSS security standards.
• Regular Security Audits: Proactively identifying and mitigating threats.

While we take extensive security measures, users acknowledge that no system is 100% secure. By using Lusofunding, you accept that we cannot guarantee absolute protection against unauthorized access, hacking, or data breaches. Users are encouraged to take their own precautions, such as using strong passwords and enabling two-factor authentication.

Data Retention Policy

We retain personal data based on:

• Service Requirements: As long as necessary for account management and transactions.
• Legal & RegulatoryObligations: As required by financial and anti-fraud regulations.
• Marketing Communications: Until you opt-out or withdraw consent.

Once the retention period expires, data is securely deleted or anonymized. If deletion is requested, we will comply unless legal or regulatory requirements prevent us from doing so.

International Data Transfers

Your data may be transferred and processed outside the European Economic Area (EEA). We ensure these transfers comply with GDPR standards through:

• Standard Contractual Clauses(SCCs)
• Data Processing Agreements with Third Parties
• No Guarantees on Service Availability

Our services are provided “as is” and “as available”. We do not guarantee uninterrupted access and are not responsible for:

• Service disruptions due to maintenance, technical issues, or external factors.
• Financial losses, business interruptions, or lost data resulting from downtime.

By using Lusofunding, users accept that we are not liable for any damages arising from temporary unavailability of services.

Opt-Out & User Control Options

Users can manage their data preferences as follows:

• Marketing Emails: Click the “unsubscribe” link in our emails.
• Targeted Advertising: Adjust settings via browser preferences.
• Data Processing Requests: Contact us to limit or restrict data usage.
• Changes to This Policy

We may update this Privacy Policy to reflect regulatory changes or improvements to our services. Any changes will be:

• Published on our website.
• Communicated via email(if applicable).

Continued use of Lusofunding services after updates constitutes acceptance of the revised policy.